Frequently Asked Questions (FAQs)

We accept payments only through bank. You need to deposit the amount to Lucy Academy’s account and submit the receipt with your application.

You need to contact our people using web-based contact forms during working hours!

This option is not available yet. But will be made ready soon.

Please contact our IT and webs admins at:

Use the unsubscribe button in any one of the emails you receive from Lucy Academy.

Navigate to the MyAccount page and you will find the ‘lostpassword’ icon.

If you purchased a course on Lucy Academy, it’s possible that the course was not registered to your account. Please email your purchase receipt to

Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.