Frequently Asked Questions (FAQs)
You need to contact our people using web-based contact forms during working hours!
This option is not available yet. But will be made ready soon.
Please contact our IT and webs admins at: email@example.com
Navigate to the MyAccount page and you will find the ‘lostpassword’ icon.
If you purchased a course on Lucy Academy, it’s possible that the course was not registered to your account. Please email your purchase receipt to firstname.lastname@example.org.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.